I. Main Roles & Responsibilities

Order Management

• Plan orders and stock flow, and track supplier delivery progress according to business and store opening plans.
• Monitor supplier performance and provide recommendations with HOD and Merchandising team for adjustments.
• Control inventory, including fast- and slow-moving items, and manage turnover days to align with business plans and warehouse capacity.
• Monitor promotional goods, gifts, and new items to ensure timely allocation to stores.
• Allocate tasks and responsibilities within the team effectively.

Operations Management

• Manage and supervise distribution activities in warehouses to ensure prompt response to goods requirements.
• Monitor goods transactions, warehouse operations, transportation, and customer services.
• Track and follow up on 3PL service quality and delivery performance using KPI evaluation.
• Maintain metrics and analyze data to assess performance and implement improvements.
• Coordinate with other departments to resolve operational issues and ensure workflow progress according to plan.

Others

• Manage documents and records accurately.
• Motivate employees to complete tasks correctly and on time.
• Report problems promptly to direct managers.

Perform other tasks as assigned.

II. Job Requirements

Education & Knowledge

• Bachelor’s degree in Logistics, Supply Chain, or related field.

• Knowledge of logistics operations management.

• Experience in retail or convenience store operations is a plus.

Experience

• Minimum 3–5 years in logistics management.

• Experience managing 3PL relationships and evaluating 3PL performance.

Skills & Abilities

• Understanding of warehouse management systems (WMS).

• Ability to work independently, prioritize tasks, and report work in a timely manner.

• Strategic planning and organizational skills.

• Strong supervisory and leadership capabilities.

• Good written and spoken English.

• Excellent attention to detail.

Qualities/Personality

• Careful, observant, and proactive coordinator.

• Hardworking and able to perform under high pressure.

• Predictable and reliable in task execution.